RETURN POLICY

Last updated January 01, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full/partial refund, exchange or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be of unopened condition, with bottle seal(s) unopened.

RETURN PROCESS

To return an item, please email customer service at support@thedetoxnow.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Herbal Healing Co.
Attn: Returns
RMA# 680 Murphy Ave. SW Suite 4029
GA, 30310 United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products and wrong items, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Supplement(s) must be unopened where the seals are unbroken.
  • Supplement(s) must have been delivered within the last 30 days.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: (800) 864-4748 support@thedetoxnow.com

Digital Products Refund Policy

Purchase Terms of Agreement

The purchase of digital products, including file downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Safe & Secure Payment

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Refund Policy

Since your purchase is a digital product, it is deemed “used” after download or opening, therefore non-refundable or exchangeable and all purchases made on www.thedetoxnow.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

As a customer, you are responsible for understanding this upon purchasing any digital/downloadable item at our site.

By using any of our digital products, programs, services, or program materials, you understand and agree that all sales are final and non-refundable.

Detox Living LLC reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Third-Party Software

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.) other than those which are specified as compatible in a description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact support@thedetoxnow.com with your transaction/payment details to ensure your product is delivered as soon as possible.

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